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Platform

In-house IT that digitizes ground transport

IBE, App and API modules with GPS driver events, diversion tooling, white label, central billing and 24/7 service for airline, corporate, OTA and leisure programmes.

Customer service and control

24/7 support, central billing and continuous QM

  • 24/7 chat and service hotline

    Real-time support via web chat, WhatsApp and other channels, with a specialist team for transfer providers and airline or corporate operations. Proactive coordination reduces call volume for Crew Control and Corporate Ops.

  • Central billing service

    Bundled billing, debt collection, invoice checking and documentation in a uniform format. Automated checks and standardized reports can save up to 50% of processing time for accounting and operations.

  • Quality management and training

    Live monitoring, quality index by destination and provider, automated weekly QM reports, partner campaigns and structured training modules for external partners.

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